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Child safety

Child Safety Standards

Last updated · August 2026

App: Hive · Developer: Siante Technologies Private Limited

These standards apply to Hive, operated by Siante Technologies Private Limited. They set out how Hive prohibits, detects, and responds to child sexual abuse and exploitation (CSAE), and how anyone can report it to us.

Zero tolerance for CSAE

Hive has a zero-tolerance policy for child sexual abuse and exploitation (CSAE). CSAE is strictly prohibited on Hive in every form, without exception, and regardless of intent, framing, or context.

Specifically, the following are prohibited on Hive:

These prohibitions also form part of our Community Guidelines and Terms of Service, which every person who uses Hive agrees to.

Hive is for adults only

Hive is strictly for people aged 18 and over, on both sides of the platform. We verify age at sign-up, and every Companion completes government ID verification before they can be booked.

If we find an account belonging to someone under 18, we remove it. If we find an adult attempting to contact, book, or solicit a minor, we remove them permanently and report them to the relevant authorities.

How to report

You can report any profile, message, or booking directly in the Hive app using the Report button, which appears on every profile, chat, and booking. You can also block anyone instantly from the same place. Reports are confidential and the person reported is never told who reported them.

To report CSAE specifically, you can also contact us directly:

You do not need to have a Hive account to report to us, and you do not need proof. If something looks wrong, tell us and we will look into it.

If a child is in immediate danger, contact the police on 112 or Childline on 1098 first. Then tell us, and we will act urgently and cooperate fully with law enforcement.

What we do when CSAE is reported or detected

Reports involving a child are treated as urgent and actioned within 24 hours of receipt. When we obtain actual knowledge of CSAE content or conduct on Hive, we:

Accounts terminated for CSAE are not eligible for appeal or reinstatement.

How we work to prevent CSAE

Legal compliance

Hive complies with applicable child safety laws and regulations in the jurisdictions where we operate, including:

We preserve records relating to removed content and terminated accounts for the periods required by law, and for longer where a court, regulator, or law enforcement agency requires it.

Child Safety point of contact

Google Play, law enforcement, child protection organisations, and members of the public can reach our designated child safety contact at gethive.app01@gmail.com. This contact is empowered to speak to our enforcement and review procedures and to take action.

Siante Technologies Private Limited
Operator of Hive

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