Delete Your Account

Last updated · July 2026

App: Hive · Developer: Siante Technologies Private Limited

You can leave Hive whenever you want, and take your data with you when you go. This page explains how to delete your account, what gets deleted, and what we have to keep.

Delete from inside the app

The quickest way, if you still have Hive installed:

• Open Hive and go to Profile.
• Tap Settings, then Account.
• Tap Delete account and follow the steps.

Delete from here

If you’ve already removed the app, or you’d rather not sign in, fill in the form below. We’ll email you to confirm the request is really yours before we delete anything.

You can also email gethive.app01@gmail.com from the address on your account, with the subject “Delete my account”.

Before you delete

A few things need to be settled first, and we’ll help you sort them out:

• Upcoming bookings. Cancel or complete anything still on your calendar, so the other person isn’t left waiting.
• Money owed to you. If you’re a Companion with a pending payout, we’ll pay it out to your verified bank account before we close the account.
• An open report or dispute. If there’s an active safety report or payment dispute involving your account, we’ll finish looking into it first, then delete.

What gets deleted

• Your profile: name, photos, bio, interests, and city.
• Your contact details: email address and phone number.
• Your messages and chat history.
• Your booking history and saved preferences.
• Reviews and ratings you’ve written, and your saved locations.
• Your device identifiers, push tokens, and app activity data.
• For Companions: your availability, rates, and listing.

What we have to keep

A small amount of information stays with us after your account is gone, because Indian law requires it. We keep only what’s needed, and we don’t use it for anything else.

• Registration records — 180 days. Required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
• Payment and payout records — up to 8 years. Required under Indian tax, accounting, and financial record-keeping rules. For Companions this includes KYC, PAN, and bank verification records tied to payouts we’ve already made.
• Safety and abuse records. If your account was involved in a serious safety report, we keep a limited record so the same person can’t simply come back under a new account.
• Anything under a legal hold. Records we’re required to preserve for a court, a regulator, or a law enforcement request.

Everything else is deleted or irreversibly anonymised. Anonymised data can’t be linked back to you.

How long it takes

• We acknowledge your request within 24 hours.
• We confirm it’s you, then your account is closed and you’re signed out everywhere.
• Your data is deleted from our systems within 30 days, and from our backups within 90 days.
• We email you when it’s done.

Changed your mind?

Reply to our confirmation email any time before the deletion goes through and we’ll stop it. After that, the account is gone for good, and you’d need to start fresh with a new one.

Questions

Write to us at gethive.app01@gmail.com. For more on how we handle your information, see our Privacy Policy.